Frequently Asked Questions
Do I need a referral?
A referral is preferred, but not essential. We are happy to see patients directly without referral from their general practitioner.
How long to get an appointment?
We will always endeavour to arrange an appointment time to suit your needs. Please make the receptionists aware of your time frames. Urgent appointments can generally be seen on the same day. A normal waiting time for a standard appointment is two to three weeks.
How long is my appointment?
A normal new patient time is 15 minutes. Please let the receptionist know if there are multiple issues to deal with so a longer appointment time can be arranged. If additional investigations or procedures are required, a return appointment may be necessary.
If your general practitioner refers you for an urgent appointment, we will endeavor to find you an appointment as soon as possible.
Dr Taylor, Dr Schubert and Dr Eichhoff are affiliated Southern Cross providers for consultations, biopsies and surgical procedures. For patients who are insured by Southern Cross, we are able to bill Southern Cross directly for you. For patients insured with other providers, the reception staff are able to assist with all billing needs.
What is Dermatology?
Dermatology is the medical specialty concerned with the prevention, diagnosis and treatment of conditions of the skin, hair and nails.
What is a Dermatologist?
Dermatologists are medical doctors with four years specialist training in all aspects of the skin, hair and nails. Dermatologists are experts in the care, diagnosis, treatment and prevention of skin diseases and all aspects of medical, surgical and cosmetic treatments. All Specialist Dermatologist’s are members of New Zealand Dermatological Society Incorporated (NZDSI www.nzdsi.org).