Frequently Asked Questions

New Patients

We are currently accepting G.P. referrals for new patients. Referrals will be triaged by the dermatologists to prioritise your referral.

Follow up appointments and existing patients

Existing patients (seen in last 12 months) can phone or email requesting an appointment. Please provide your name, date of birth, email address and preferred doctor.

How long until I get an appointment?

Your referral will be triaged by the dermatologists and we will contact you for an appointment. We endeavor to see patients as soon as possible, urgent referrals will be prioritised.

How long is my appointment?

A normal patient time is 15/20 minutes.

More than one issue?

Please let the receptionist when booking if there is more than one issue so a second appointment can be arranged.

Follow-up Appointments.

If additional investigations or procedures are required, a return appointment may be necessary.

Medical Insurance?

Dr Bruce Taylor, Dr Jennifer Taylor and Dr Niroshi Gunarathne are affiliated Southern Cross providers for consultations, biopsies and surgical procedures. For patients who are insured by Southern Cross, we are able to bill Southern Cross directly for you. For patients insured with other providers, the reception staff are able to assist with all billing needs.

What is Dermatology?

Dermatology is the medical specialty concerned with the prevention, diagnosis and treatment of conditions of the skin, hair and nails.

What is a Dermatologist?

Dermatologists are medical doctors with four years specialist training in all aspects of the skin, hair and nails. Dermatologists are experts in the care, diagnosis, treatment and prevention of skin diseases and all aspects of medical, surgical and cosmetic treatments. All Specialist Dermatologist’s are members of New Zealand Dermatological Society Incorporated (NZDSI www.nzdsi.org).